5625 Firestone Blvd South Gate, CA 90280

Terms & Conditions

Welcome to Opal Coffee US.  

These Terms and Conditions govern your use of our website https://us.opal.coffee and  the purchase of products from our online store. 

By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site. 

  1. Use of the Site 

You may use this Site only for lawful purposes and in accordance with these Terms. You agree not to: 

  • Violate any applicable federal, state, or local laws or regulations. Attempt to gain unauthorized access to any part of the Site. 
  • Use the Site to transmit viruses or malicious code. 

We reserve the right to terminate your access if you violate these Terms. 

  1. Products and Orders 
  2. Product Descriptions 

We make every effort to display accurate product descriptions, images, and prices.  However, errors may occur. 

We reserve the right to correct any errors and to change or update information at any  time without prior notice. 

  1. Orders 

By placing an order, you agree that: 

  • You are legally able to enter into a binding contract. 
  • All information you provide is accurate and complete. 
  • We may cancel or refuse any order at our discretion (e.g., due to suspected fraud  or product unavailability).
  1. Pricing 

All prices are listed in U.S. Dollars (USD) unless otherwise stated. Taxes and shipping fees are calculated at checkout. 

  1. Payment 

We accept the following payment methods: Visa, MasterCard, ApplePay, and  GooglePay. 

All payments are processed securely through our third-party payment providers. We do not store your credit card information. 

  1. Shipping and Delivery 

We offer shipping within the United States. 

Shipping times and costs vary depending on your location and selected shipping  method. 

We are not responsible for delays caused by carriers, customs, or events beyond our  control. 

Full shipping details are available on our Shipping Policy page. 

  1. Returns and Refunds 

Please review our Return Policy for details about returns, exchanges, and refunds. In general: 

  • Returns are accepted within 7 days of delivery. 
  • Items must be unused, in original packaging, and accompanied by proof of  purchase. 
  • Returns will be at our discretion if there is a valid reason for return such as faulty  or not as described.

 

  1. Intellectual Property 

All content on this Site — including text, graphics, logos, images, and software — is the  property of Opal Coffee US or its licensors and is protected by U.S. and international  copyright and trademark laws. 

You may not reproduce, distribute, modify, or create derivative works without our written  permission. 

  1. User Accounts 

If you create an account, you are responsible for: 

  • Maintaining the confidentiality of your login credentials. 
  • Restricting access to your account. 
  • All activities under your account. 

We reserve the right to suspend or terminate accounts at our discretion. 

  1. Limitation of Liability 

To the fullest extent permitted by law, Opal Coffee shall not be liable for: 

  • Any indirect, incidental, or consequential damages, 
  • Loss of data, profits, or business arising from your use of the Site or products  purchased, Even if we have been advised of the possibility of such damages. 

Our total liability for any claim shall not exceed the amount you paid for the product  giving rise to the claim. 

  1. Disclaimer of Warranties 

All products and services are provided “as is” and “as available” without warranties of  any kind, either express or implied. 

We do not warrant that the Site will be uninterrupted, error-free, or free of viruses.

  1. Indemnification 

You agree to indemnify and hold harmless Opal Coffee US, its affiliates, employees,  and agents from any claims, liabilities, or expenses arising from: 

  • Your use of the Site, 
  • Your violation of these Terms, or 
  • Your infringement of any third-party rights. 
  1. Governing Law 

These Terms are governed by the laws of the State of California, without regard to  conflict of law principles. 

Any disputes shall be resolved exclusively in the state or federal courts located in  United States of America, California

  1. Changes to These Terms 

We may update these Terms from time to time. 

The revised version will be posted on this page with an updated “Last updated” date. Continued use of the Site constitutes your acceptance of the new Terms. 

  1. Contact Us 

If you have any questions about these Terms, please contact us at:  trade@opalcoffee.us